Shipping Policy – Lymphelia

Last updated: November 11, 2026

Shipping costs

Shipping is free and tracked for all orders delivered in the United States.

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Order processing

Orders are generally shipped within 24 to 48 business hours after payment is confirmed. Orders placed on a weekend or public holiday are processed on the next business day.

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Delivery times

Delivery times depend on the delivery address and the carrier. They are given as an indication. If your order is not delivered within the stated time, contact us: we will track the package with the carrier and, if needed, offer you a reshipment or a refund, in accordance with French consumer law (French Consumer Code), which governs our sales.

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Delivery areas

Lymphelia delivers to addresses in the United States. Some destinations may be temporarily unavailable.

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Order tracking

A tracking number is sent to you by email as soon as your order ships. It may take a few days for the carrier to update the tracking.

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Lost or damaged package, or package marked "delivered" but not received

Contact us as soon as possible at contact@lymphelia.com with your order number. We will open an investigation with the carrier and get back to you with a solution (reshipment or refund) if the package could not be delivered to you.

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Delivery address

Please check your address when ordering. If an incorrect address results in the package being returned, reshipment costs may be charged to you.